Last Updated: March 2026 | Effective Date: January 2026
1. Introduction
Laraib Path Diagnostic Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.
Important: By using our services, you consent to the data practices described in this policy. Please read this policy carefully to understand our practices regarding your information.
This policy applies to:
- Our website (www.laraibpath.com)
- Mobile applications
- In-person diagnostic services
- Home sample collection services
- Customer support interactions
2. Information We Collect
2.1 Personal Information
We collect information that identifies you as an individual, including:
| Category |
Examples |
| Identity Information |
Name, date of birth, gender, age, photograph |
| Contact Information |
Email address, phone number, postal address |
| Payment Information |
Credit/debit card details, billing address, transaction history |
| Login Credentials |
Username, password, security questions |
2.2 Health Information
As a diagnostic services provider, we collect sensitive health information including:
- Medical history and current conditions
- Symptoms and complaints
- Test results and diagnostic reports
- Prescriptions and doctor referrals
- Biological samples and specimens
- Family medical history (when relevant)
Sensitive Data Notice: Health information is considered sensitive personal data and is protected under applicable healthcare privacy laws including HIPAA and local data protection regulations.
2.3 Technical Information
When you visit our website or use our mobile app, we automatically collect:
- IP address and location data
- Browser type and version
- Device information (type, operating system, unique identifiers)
- Pages visited and time spent on each page
- Clickstream data and navigation patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal and health information for the following purposes:
3.1 Service Delivery
- Process test bookings and appointments
- Conduct diagnostic tests and generate reports
- Schedule home sample collection
- Deliver test results and reports
- Facilitate doctor consultations
3.2 Communication
- Send booking confirmations and reminders
- Notify you when reports are ready
- Respond to your inquiries and support requests
- Send important updates about our services
- Provide health tips and wellness information (with consent)
3.3 Business Operations
- Process payments and prevent fraud
- Maintain accurate medical records
- Improve our services and website functionality
- Conduct quality assurance and compliance audits
- Generate analytics and statistical reports (anonymized)
3.4 Legal Compliance
- Comply with healthcare regulations and laws
- Respond to legal requests and prevent fraud
- Protect our rights and property
- Enforce our terms and conditions
4. Information Sharing and Disclosure
We do not sell your personal or health information. We may share your information only in the following circumstances:
4.1 Healthcare Providers
We share your information with doctors, specialists, and healthcare professionals when necessary for your treatment and care coordination.
4.2 Service Providers
We engage trusted third-party service providers who assist us in operating our business, such as:
- Laboratory partners and testing facilities
- Payment processors and financial institutions
- IT infrastructure and cloud storage providers
- Courier services for sample collection and delivery
- Customer support platforms
These service providers are bound by strict confidentiality agreements and are only permitted to use your information for specified purposes.
4.3 Legal Requirements
We may disclose your information when required by law, regulation, legal process, or government request, including:
- Court orders and subpoenas
- Public health authorities for disease surveillance
- Law enforcement investigations
- Protection of our legal rights and safety
4.4 With Your Consent
We may share your information with other parties when you explicitly consent to such sharing.
5. Data Security Measures
We implement comprehensive security measures to protect your information:
5.1 Technical Safeguards
- Encryption: All data transmitted is encrypted using SSL/TLS protocols
- Secure Storage: Data at rest is encrypted using industry-standard algorithms
- Access Controls: Role-based access with multi-factor authentication
- Firewalls: Network security and intrusion detection systems
- Regular Audits: Security assessments and vulnerability testing
5.2 Physical Safeguards
- Secure facilities with restricted access
- Surveillance and monitoring systems
- Secure disposal of physical records
5.3 Administrative Safeguards
- Employee training on privacy and security
- Confidentiality agreements with all staff
- Privacy policies and procedures
- Incident response and breach notification plans
Data Breach Notification: In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law, typically within 72 hours of discovery.
6. Your Privacy Rights
You have the following rights regarding your personal and health information:
6.1 Right to Access
You can request access to your personal and health information that we hold. We will provide you with a copy of your data in a commonly used electronic format.
6.2 Right to Correction
You can request correction of inaccurate or incomplete information. We will update your records promptly upon verification.
6.3 Right to Deletion
You can request deletion of your personal information, subject to:
- Legal requirements to retain medical records
- Ongoing medical treatment or care
- Outstanding financial obligations
- Legitimate business interests
6.4 Right to Data Portability
You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.
6.5 Right to Restrict Processing
You can request that we limit how we use your information in certain circumstances.
6.6 Right to Object
You can object to processing of your information for marketing purposes. You can opt out of marketing communications at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@laraibpath.com or call our privacy office. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
7.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality and security
- Performance Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your activity for advertising purposes (with consent)
7.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
